Guild Wars 2

Hello,

I have no idea who I need to speak to about this. I am angry at myself, and REALLY would like some help here.

I was using the Mystic Forge doing 16 Rare Greatswords on forge, I got 3 exotics in a row, and then some rares, I was happy and thought it might be my lucky day, so I did another 16 and got “Dusk”. I was beyond happy, I linked it out, let people know that it was my lucky day — I had 3 exotic GSs still so I did another 16 (cant hurt right! maybe super lucky!) I got nothing but I got another Exotic GS, so I forged all the exotic GSs together to see what I got. I got another exotic GS of course but nothing amazing.

I started to deliberate if I would want to sell Dusk, then I looked in my bags and I couldnt find it, frantically went to the bank hoping I put it in there, but then I realized, I must have forged it with the OTHER GS’s. I literally was beside myself.

Is there any help for this? All the GS look the same, I didnt realize I was forging Dusk just thought it was another no named GS I had in my bag. It would just be amazing if someone helped me out. You can look through any of my account activity to find out this is true, its just honestly depressing.

Thank you,
Josh W

You can make a ticket if you want. Go to the support tab at the top of the page and then to ‘ask a question’. However it is unlikely there is anything they can/will do. For various reasons they don’t fix most player mistakes.

Yes,

I have done this. I understand that they wouldn’t fix small item incidents, but this is a detrimental loss — it is something I have been going after for quite some time and to finally receive it just to have such a small accident lose it forever seems very unreal to me. If they take a second to peek at my activity there is no doubt in my mind they would see what happened was a mistake. I still have the item I accidentally forged the dusk into, not sure if that would help at all — but I can only hope.

I feel most people would agree if an instance like this happened to them — they would would be as frantic as I am in trying to resolve the issue.

Thank you.
Josh W

It’s frustrating, but your best bet is to just wait for a reply on your ticket and hope for the best.

Thank you Sandra,

I am hoping, it is probably one of the greatest feelings followed my the most harrowing.

You can only imagine that you see Dusk pop up on your screen then 10 minutes later search your bag for “Dusk” and find nothing and just trying to back track your last actions. Very saddening.

I might be misremembering, but iirc, they don’t have the tools to add or subtract items to a persons account. In situations where they have refunded gems for miss bought items they made the people delete the unwanted item. When there was the time they let people back in the game after an exploit, the people had to delete the items. ANet didn’t remove the items.

So that’s why I said there may be nothing they could do. That they may simply not have the tools to replace the item.

This is memory of old threads and maybe I’m wrong. But they consistently say they don’t fix most player errors.

JoshWilson.7504:

Thank you Sandra,

I am hoping, it is probably one of the greatest feelings followed my the most harrowing.

You can only imagine that you see Dusk pop up on your screen then 10 minutes later search your bag for “Dusk” and find nothing and just trying to back track your last actions. Very saddening.

I really can imagine, even though I have never had a precursor. But I want my Quip so bad, I would be heartbroken too. We have to remember though, it is just a game. And even though it feels like losing, we are not losing anything in real life. (that last comment might get some hate, urg)