Accidentally deleted items =(

Accidentally deleted items =(

in Account & Technical Support

Posted by: Braindestroy.3264

Braindestroy.3264

I just purchased the game and created a character.
I got on it heroi? edition items. But did not understand
that if I delete a character with them, the more I can not get them.
We can fix this problem? And return the items?

sorry for the translation… google translate =\

Thx!

Accidentally deleted items =(

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you contact Customer Support, they will most likely help you. Top of Page – Support – Submit a Request. Good luck.

Accidentally deleted items =(

in Account & Technical Support

Posted by: Braindestroy.3264

Braindestroy.3264

I have already created a ticket. But support do not respond to my ticket. Decided to try here.

Accidentally deleted items =(

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you have heard nothing from Support after 72 hours, you can post your ticket number in the Sticky for ‘Tickets 3 Days and Older’. Good luck.

Accidentally deleted items =(

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I have already created a ticket. But support do not respond to my ticket. Decided to try here.

It’s not possible for our agents to respond instantly, but you should have received an automatic response when you submitted your ticket, and an agent will respond as soon as possible.

If you did not get an auto response, please see if you might have an issue where your e-mail provider is blocking our mails. This post may be helpful: https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-Mails-Yahoo-Gmail-Hotmail-and-more/first#post2924424

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet