Account Blocked
I am not sure what region locking is. If you are having trouble accessing your account, you can contact Customer Support, and they will assist you.
Good luck. =)
I am not sure what region locking is. If you are having trouble accessing your account, you can contact Customer Support, and they will assist you.
Good luck. =)
I could (and probably am) be wrong, but I was under the impression that region locking happens at registration… If you purchase a serial code from NA, then that serial code (or game account) cannot be accessed anywhere outside of NA.
ArenaNet Communications Manager
I believe you may have authentication enabled, so you get notifications and can prevent someone from logging onto your account from a remove location (not simply not accepting the request). However, region locking is not something related to player installation or set-up.
Support would be happy to help, so submit a ticket Support through the “Ask a Question” tab on the Support page I’ve linked. They will be able to assist you.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet