Guild Wars 2

Tried to login today and got the 45:6:3:2212 “account closed” message, wanted to file a ticket but the support page just gives the following:

Page not found

Host
en.support.guildwars2.com
URL
/
Remote Address
71.246.93.135:59189

SpawnSrv/301.4032601 Instance/0.419547832

It’s working fine for me. https://help.guildwars2.com/anonymous_requests/new
Or if it’s still broken for you, you can email them at Support@guildwars2.com

I’m not sure why the Support link at the top of the page intermittently works and does not work. I think it’s the re-direct that goes wonky, sometimes, because I never have problems when I access the site page directly. I often do when I use the links, though; both of those at the top of the page (Support and Services – Support).

Yes, not working in Firefox right now…for me. But direct access is fine.

Also using Firefox. The direct link worked, thanks.

Now I have another problem, I didn’t seem to get any confirmation of the report and I closed the tab without copying the ticket number…any way to get that?

As far as I know, you must just wait for the auto-response reply, and that will reference your created ticket number.

Good luck.