Account Password not changing
Might be a (small) crash server-side.
I’ve experienced a lot of these issues, and not only on GW2.
Since you’ve created a whole brand new password and now GW2 doesn’t accept it anymore I suggest creating a new one. Then change your password to that and see if it works.
After several days of the password change not updating, I took a chance and tried changing my password again. I did get the success message that the password changed, logged out of the forum and then was able to log back into the forum using the new password. Since I’m at work, I cannot access the game just now, but I’m hopeful that this time the change took place.
ArenaNet Communications Manager
After several days of the password change not updating, I took a chance and tried changing my password again. I did get the success message that the password changed, logged out of the forum and then was able to log back into the forum using the new password. Since I’m at work, I cannot access the game just now, but I’m hopeful that this time the change took place.
Could you please update if that did not work, and if you were still required to use the old password?
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I can confirm that the second password change was indeed successful and I now log into the forum and game using a new password. I’m not sure what happened the first time, but it appears that even though I got the success message, the password went straight to the block list instead of activating on the account.