Account Restoration.

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Posted by: TheLunaticDawn.8049

TheLunaticDawn.8049

I’m just wondering how long does it ussualy take, once it got approved for a Restoration for your account to be Restored/Rolled Back? Thank you.

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Several days according to what I read from Gaile Gray. Ah, anybody able to confirm or deny that? There was a stated reason for why it would take that long.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

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Posted by: Smooth Penguin.5294

Smooth Penguin.5294

In GW2, Trading Post plays you!

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Posted by: Titan Cronus.9216

Titan Cronus.9216

She said that the actual rollback process only takes a short time but researching where to roll back to can take quite a while, sometimes even days.

Crónus : Human male Eelementalist, Desolation.
17 level 80 characters, all races, all professions.

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Posted by: Loli Ruri.8307

Loli Ruri.8307

Yeah I just found the FAQ.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.

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Posted by: TheLunaticDawn.8049

TheLunaticDawn.8049

Ive put up with waitting since the 17th, always keeping up hope that my account will be fixed. Im getting tired and losing all hopes on Arena, i want to get back ingame to enjoy it like i did before the hacking. I want my game back, i want to enjoy my game again. Several days will not cut it, they can obviously see that the date i was hacked was on the 17th. Why in the hell would they need to do a restoration in several days when clearly, they know exactly when it happened when i filed the ticket.

(edited by TheLunaticDawn.8049)

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Posted by: kreidas.1092

kreidas.1092

Well…reposting it multiple times isn’t gonna make the clock go faster….especially if you’re reposting it at hours at a time. However, a concern to me is that there is not much communication between Arena and their customers regarding this issue. Also, a curious thing being, are there any staff there right now at their GW2 offices to fix problems, or are they out for the holiday season?

Another thing for TheLunaticDawn: This is very important to a lot of us, yes…but don’t you think you’re sounding extremely desperate? Calm down for a bit, take a deep breath, dude! Others like myself and Titan Cronus are in the same boat as you…we’re not going ballistic over this.

Account Restoration.

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Posted by: TheLunaticDawn.8049

TheLunaticDawn.8049

Well…reposting it multiple times isn’t gonna make the clock go faster….especially if you’re reposting it at hours at a time. However, a concern to me is that there is not much communication between Arena and their customers regarding this issue. Also, a curious thing being, are there any staff there right now at their GW2 offices to fix problems, or are they out for the holiday season?

Another thing for TheLunaticDawn: This is very important to a lot of us, yes…but don’t you think you’re sounding extremely desperate? Calm down for a bit, take a deep breath, dude! Others like myself and Titan Cronus are in the same boat as you…we’re not going ballistic over this.

I cant “Calm Down” when i want to go back in the game, i enjoy this game alot. It calms me down playing it after a stress filled day at work, you have no idea what ive been doing over and over just to pass time now. I want my account fixed.

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Posted by: kreidas.1092

kreidas.1092

Believe me, mate, I do feel the same way. After a stress-filled day as a govt. contractor, it definitely pays off to relax on GW2. That, and whacking people playing tennis. Just do something else for a while..heck, read a book, play some PS3, talk on your phone with your girlfriend…hopefully both of us will get favorable results from Anet sooner or later. Just stressing over one thing will NOT make the world move faster.

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Posted by: TheLunaticDawn.8049

TheLunaticDawn.8049

Believe me, mate, I do feel the same way. After a stress-filled day as a govt. contractor, it definitely pays off to relax on GW2. That, and whacking people playing tennis. Just do something else for a while..heck, read a book, play some PS3, talk on your phone with your girlfriend…hopefully both of us will get favorable results from Anet sooner or later. Just stressing over one thing will NOT make the world move faster.

And leaving it alone will just make it slower, ive heard about Arena making people wait for over 3 weeks or even months. I cant afford to wait that long.