Account Suspended

Account Suspended

in Account & Technical Support

Posted by: well.1485

well.1485

It had been a few days since I played, hence that will hit and when I try to login I encounter a message saying that my account was suspended, and never did anything against the rules, and I always played clean it appears. I am unhappy with this event. I want immediate answers about it.
#121113-003578

Account Suspended

in Account & Technical Support

Posted by: Jonathan.1580

Jonathan.1580

My banning had specific verbiage why. Did yours? Also did you submit a ticket? It’s the only way ever your account can be reactivated. If it has been longer than 3 days since you submitted your ticket make sure to post so on the stickied thread at the top. GL

Account Suspended

in Account & Technical Support

Posted by: well.1485

well.1485

already submit a ticket, I’m waiting for a response now

Account Suspended

in Account & Technical Support

Posted by: well.1485

well.1485

It has been 20 hours since the incident, and did not come to me any explanation about this issue.

Account Suspended

in Account & Technical Support

Posted by: bluerebelmedia.9514

bluerebelmedia.9514

It has been 20 hours since the incident, and did not come to me any explanation about this issue.

There’s not much to do except post in the main thread and try to keep up to date. You have to wait at least 72 hours then you can post in the stickied thread. 20 hours is nothing considering some of the people waiting.

Don’t post an additional ticket, update your ticket with any information that might help and watch for moderator posts in the main thread, that’s what most of us are trying to do.

Account Suspended

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Please stay in touch with the support to have this issue resolved. In this thread, you’ll find all the required information you have to provide when sending a ticket: How to submit a ticket. If you didn’t, please update it.

Thanks for your contribution.

The topic is now locked.