Guild Wars 2 Forum - Account & Technical Support

Account Suspended

in Account & Technical Support

Posted by: Gorov.7310

Hello,

My account was suspended today and I want to know why,
I didn’t get any email for that and can’t find any info on my account page.

Name: Gorov.7310
Error Code: 45:6:3:3114

Account Suspended

in Account & Technical Support

Posted by: Carbine.4706

No one hear can help you. You will have to contact Support. https://en.support.guildwars2.com/

Account Suspended

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Does the Launcher not give you any other message other than an error code?

Account Suspended

in Account & Technical Support

Posted by: Gaile Gray

ArenaNet Communications Manager

Rajani Isa.6294:
Does the Launcher not give you any other message other than an error code?

Yes, the launcher gives a message and not simply a number. Something like “…for offensive chat” or “for the use of an offensive name” or “for harassing (or scamming) another player.” And the only place to learn more about your individual situation is through a ticket to support.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet