Account banned, yet still online!?

Account banned, yet still online!?

in Account & Technical Support

Posted by: Banthnub.4530

Banthnub.4530

Dear community,

What the heck is happening to my account?! I’m really worried because I logged in this morning and I was apparently permanently terminated. Which was a bust. I go on to make this new account, buy a new key for myself, and now, it says that when I log into my old “terminated” account that it was accessed by a suspicious person.

Having spoken to my brother about this, whos playing now, he says that I am currently online playing WvW, yet I’m right here typing this post and studying for my chemistry midterm tomorrow! What is going on? I want my account back!

Account banned, yet still online!?

in Account & Technical Support

Posted by: Phoenix.1632

Phoenix.1632

Send an email to support, they will roll back the account for you, it happened to a friend of mine, and he was back and running in less than 3 hours, however, fact that you went straight out to get a new account looks a little fishy, maybe you shouldn’t mention that to them

Account banned, yet still online!?

in Account & Technical Support

Posted by: Banthnub.4530

Banthnub.4530

Well I’m back! After a record thirty minutes! I love you Arena Net!

Account banned, yet still online!?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Well I’m back! After a record thirty minutes! I love you Arena Net!

Awesome, thanks for letting us know!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet