Guild Wars 2

Besides the obvious I have been trying for 5 days to recover my old guild wars account to link it to my new Guild Wars 2. I have submit over 4 tickets trying to reset the password but I have had no success as the emails are not showing up in my email folder, and yes, I have checked my spam folder. This is incredibly aggravating as for something that’s so little to have so much effort to be dumped in to try to get the issue resolved. No offense but your customer support is by far one of the worst ones I have contacted as most issues is only handled through e-mail. Which means waiting hours for a response when in all, it shouldn’t even take half that. So if there is a moderator or someone that can help me recover and link my Guild Wars account please do.

Is your email yahoo?

https://forum-en.gw2archive.eu/forum/support/account/Email-authentication-10

It is not yahoo. It is comcast.net

I cannot assist you through the forums, but I can say that Comcast seems to be blocking some of our mails. I suggest you give me your ticket numbers and I’ll ask an agent to take a look at them. Please do not make additional tickets, that only slows the process.[/quote]

Do you have a timeframe in which this issue shall be resolved in?

Snake.8306:

I cannot assist you through the forums, but I can say that Comcast seems to be blocking some of our mails. I suggest you give me your ticket numbers and I’ll ask an agent to take a look at them. Please do not make additional tickets, that only slows the process.

Do you have a timeframe in which this issue shall be resolved in?[/quote]

It would be helpful if you posted the ticket numbers, so she can help assist you.

Arg..quoting seems to be having issues today.