Afraid to get banned

Afraid to get banned

in Account & Technical Support

Posted by: Ares.3746

Ares.3746

Dear Support-Team and Community,

today i just wanted to do the dailys in WvWvW.

Our Team attacked a tower and i hit the gate with my greatsword (warrior).

Next suddenly after some greatsword-attacks i was ported into the enemy´s tower and the gate was still closed + still enemy controlled tower.

Well, i was very confused and was killed by some enemy.

But now i´m very afraid that some players reported me für bugusing or exploiting.

How does the Support-Team handle such issues if someone reported me?

Yes, i was in the tower but i didn´t mean to get into it. There was no reason why i should do this on purpose.
Our team were getting that tower anyway and there were tons of players too.

I don´t even know how that worked. Never happened before.

After that i made an ingame bug-report but im still not feeling good and i´m afraid losing my account for exploiting/bug-using.

I lost lots of motivation keep on playing and enjoy this nice new patch and dont wanna attack any gates in WvWvW with melee-weapons anymore just cause im afraid this happens again and i´ll get banned for this bug.

A reply of Gaile Gray would be very nice too.

Thank you!

(edited by Ares.3746)

Afraid to get banned

in Account & Technical Support

Posted by: Veeber.3192

Veeber.3192

It’s happened to me many times before by accident and nothing has happened so you should be fine. The worst you would probably get is someone moaning about it.

If it happens again and you want to be fair, you can either jump out of the tower or let yourself be killed.

Afraid to get banned

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

That really does sound like a bug, but I’m concerned that the team won’t have enough information from an in-game bug report. Would you be willing to submit a ticket about this? Don’t worry — we will not take action on your account! But if you submit a ticket, we can get more details so the devs can look into what sounds like a quirky bug that needs to be corrected.

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Afraid to get banned

in Account & Technical Support

Posted by: Thedenofsin.7340

Thedenofsin.7340

That really does sound like a bug, but I’m concerned that the team won’t have enough information from an in-game bug report. Would you be willing to submit a ticket about this? Don’t worry — we will not take action on your account! But if you submit a ticket, we can get more details so the devs can look into what sounds like a quirky bug that needs to be corrected.

Thanks!

Already known bug – flagged by the developer: https://forum-en.gw2archive.eu/forum/wuv/wuv/ANET-Fix-Your-Towers/first#post2472718

Afraid to get banned

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

That really does sound like a bug, but I’m concerned that the team won’t have enough information from an in-game bug report. Would you be willing to submit a ticket about this? Don’t worry — we will not take action on your account! But if you submit a ticket, we can get more details so the devs can look into what sounds like a quirky bug that needs to be corrected.

Thanks!

Already known bug – flagged by the developer: https://forum-en.gw2archive.eu/forum/wuv/wuv/ANET-Fix-Your-Towers/first#post2472718

Thanks for that! I wasn’t quite sure, and of course a ticket about it may occasionally contains info that helps the devs resolve the issue, but it looks as if they’ll ask in that ticket if they need more particulars, so I think we’re good.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Afraid to get banned

in Account & Technical Support

Posted by: Ares.3746

Ares.3746

Thank you for the fast replys!

I made a ticket with more Informations of this issue and hope that i can help you with this.

Ticket: #130724-002677

Greetings!