Guild Wars 2

Yes, I know there’s quite a few of them here. Should’ve made it so it won’t glitch all the time (is a bit angry, yes).

So, yeah. Some time ago I had to re-install my Windows, after which I re-downloaded GW2’s client. After all was downloaded and installed, I could not log in – my old password would not budge, nor, if I recall correctly, could I log into my account here.

I used the “recover account” option, made a new password and was able to log-in here, BUT – I still cannot log into the game itself. Few days ago I’ve received a mail about some mysterious activity going on on my account, and that it will be closed for 72 hours. It’s been well over 72 hours now.

Please help me, so that I may continue to play GW2 and consider spending some real money on quaggan backpacks and bunny hats.

Selm.2806:

Yes, I know there’s quite a few of them here. Should’ve made it so it won’t glitch all the time (is a bit angry, yes).

So, yeah. Some time ago I had to re-install my Windows, after which I re-downloaded GW2’s client. After all was downloaded and installed, I could not log in – my old password would not budge, nor, if I recall correctly, could I log into my account here.

I used the “recover account” option, made a new password and was able to log-in here, BUT – I still cannot log into the game itself. Few days ago I’ve received a mail about some mysterious activity going on on my account, and that it will be closed for 72 hours. It’s been well over 72 hours now.

Please help me, so that I may continue to play GW2 and consider spending some real money on quaggan backpacks and bunny hats.

First of all, the mail you received was a phishing attempt. Hopefully, you did not respond to it. If you did, you should change the password to the email associated with your account, even if you can not change your game password.

Secondly, you will need to contact Customer Support so they can help you regain access to your game account. Top of Page- Support – Submit a Request.

There was (or possibly still is) an issue that involves some apparent bug with the REMEMBER MY ACCOUNT NAME and REMEMBER MY PASSWORD checkboxes at the log in prompt on some players systems. Try unchecking BOTH of those boxes and typing the credentials in manually (note that the user log in is your email address, not your user id).

If you replied to or visited the website in that phishing email, your account is likely compromised. In either case, contacting Support is the only way to resolve an account log in problem.

Aaaaah, yes… deep inside, I knew I’ll make a fool out of myself again. It was my fault for using my user ID instead of e-mail address when attempting to log in. I bow my head, hit my chest and am sorry for being mad on you, ANet guys.

Case closed. Ha, ha…