Guild Wars 2

Every day is the same thing.

Post to this forum, post to that forum, reprioritize ticket, do this, do that. Status updates that say problem will be fixed and how ticket response time is getting better by the day.

I keep jumping through the hoops but still nothing in e-mail box thats says my account has been unhacked/unbanned.

Im trying to be cool about this but losing my patience. I would have been gone a long time ago if the actual game itself wasnt so good.

Incident 120907-001?610

You will find the forums a much warmer place today thanks to Gaile and the support teams she is in touch with:

https://forum-en.gw2archive.eu/forum/support/account/Resolved-Tickets/page/4#post62376

GaileGray.9587:

A few more for today:

120902-011084 This has been routed to the team that can assist you.
120906-004508 Resolved
120906-010451 Resolved
120906-010208 Resolved
120906-009144 Resolved
120904-008242 Resolved

GaileGray.9587:

I think I’m going to do the whole-day updates again, because trying to find the posts and respond to individual players is difficult (especially when they post a dozen times. )

Here are updates for today, 11 September:

120905-008337 Resolved
120905-004759; 120905-008912 Resolved
120904-002404 Resolved
120904-003141 Resolved. Please take care, as this was compromised twice.
120829-011557 Resolved (fixed error in email registration process)
120831-018621 Resolved — two accounts reinstated.
120831-017533 Resolved
120902-016845 Issue assigned and being reviewed by agent
120901-006247 Issue assigned and being reviewed by agent
120827-010196 Issue assigned and being reviewed by agent
120901-018012 Issue assigned and being reviewed by agent

We will post more updates later this evening or tomorrow.

Remember, only post if you have been waiting for five days or longer.