Guild Wars 2

Gone for a 3 ay weekend and got hacked cina gold farmers. Gear gone, mats gone, all 18/20 slot bags gone.

Yes.

https://help.guildwars2.com/entries/66122673-Guild-Wars-2-Account-Security

https://help.guildwars2.com/entries/28147596-Hacked-Compromised-Accounts

https://help.guildwars2.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

Make sure to secure your email address before contacting CS.

Good luck.

Thanks, i just sent in my second request for the night.(authentication problem) I don’t expect this to be resolved in 30min like that last one. hopefully they can restore my account back to late friday.

If/when support help you out, can you please tell us so here? Is good to know if support is working or not.

Hello, my account was fully restored back to what it was before the hack. all of my gear, mats, ect are back. Took them a little over a day to investigate, got an e-mail a couple hours ago asking if i wanted my acccount restored. and got an email about 30min later saying everything was restored. Support has been amazing.