Guild Wars 2

Hello *******

After researching the provided information, we will not be able to assist you with accessing this account.

Regards,

Guild Wars 2 Support Team
http://support.guildwars2.com/

I just got this complete bullkitten reply off some Guild wars support team guy.
After explaining I have my LOGIN name, CD KEY, Proof of ownership via receipt. Knowing the races and classes I played. Charr warrior, Human Engineer. Nord Guardian etc etc. But due to the fact I can’t remember the name of a character since it’s been over a year, It’s not enough provided information. I kittening love this game. But that is the most bullkitten, cop out of a kittening reply I’ve ever heard from a support team. If I’m wrong. Please do reply somebody. But since when the kitten is a characters name MORE proof of ownership than CD Key, Screenshots of me on my account. BEING LOGGED INTO MY kittenING ACCOUNT ON THE FORUMS?

All of this stupid kitten just because I can’t remember my bloody password due to it being over a year. And all of that information? Means kitten all. Just because Characters name tops me having my Credit Card, CD Key, Account name, Email, And being logged into my account. So

Am I wrong in thinking I’ve been kittened by your team here Arena Net?

Am I wrong in thinking my Credit Card, CD key, Being logged into my account. And Email is less valid than someones character name? Hasty reply is the least I kittening deserve after a bullkitten reply like that from your “Support” team.

Even though your post is rather heated, if you can log into the forums, then your password must be saved in your browser, and easily accessed through your browser tools.

Yeah I’m really sorry for my heated reply. I just hate how I gave them ALL the information par the character name. And they simply rejected it, like the character name was the most important bit. Wait. I can access my password through my browser tools?

Yes, you can. Usually under Options, then Security or something.

Here..I looked up one of my older posts:

But, you can use your browser’s tools to find your saved passwords. In Firefox, it is ‘Open Menu’ – Options – Security – Saved Passwords – Show Passwords.

In Chrome it is ‘Customize and Control Google Chrome’ – Settings – Show Advanced Settings – Passwords and Forms – Manage Saved Passwords – Saved Passwords.

For any other browsers, I’m sure a quick Google search will bring up the instructions to find your saved passwords.

Good luck.

Did you even give them a good guess at the name? I’m sure that will do to appease them….

Thank you Gaile Gray. Sorry for my.. “intense” post. I was just so frustrated how I gave so much info and then they didn’t help me as it wasn’t enough. And I ended up having to take it into my own hands. But thank you so much Gray.