Attempted account access (NOT by me)

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: Malmathir.7459

Malmathir.7459

I just got a verification email. Someone tried to access my account from China. Does getting the mail indicate that he had a valid password?

I’ve been working with computers for most of my life, and I can get pretty paranoid about passwords. I’m as careful as I can be with them. If someone was able to get mine, I want to know how.

(PS I did NOT click the authentication link. I may be crazy, but I’m not stupid!)

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

If it appears an authentication link for you to allow/deny access to your account, it means someone have your account name and password. I suggest you to change your password from here: https://account.guildwars2.com/account
I can bring to you million ways to get passwords, but no one will know how he/she got it.
Using the same password to multiple sites are the main cause.

(edited by White Wolf.3291)

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: Malmathir.7459

Malmathir.7459

Great… thanks. Gonna go back and change all my important passwords now. Guess I got to be more creative from now on.

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Great… thanks. Gonna go back and change all my important passwords now. Guess I got to be more creative from now on.

No problem. Hope your account remains safe.
Regards

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: anonymouse.9053

anonymouse.9053

Great… thanks. Gonna go back and change all my important passwords now. Guess I got to be more creative from now on.

Even if you come up with a really long password that people are not likely to guess, don’t use that same password at multiple locations where you care about your account.

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: Evrae Altana.1295

Evrae Altana.1295

had the same thing this morning as well
immediatly changed pw

Attempted account access (NOT by me)

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

If you see this sort of thing, I suggest you immediately change your password and check the security of your email, as well.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet