Authentication mail missing

Authentication mail missing

in Account & Technical Support

Posted by: Dogtag.3658

Dogtag.3658

Hello,

My girlfriends account says “waiting for authentication”.
I have tried everything.. nothing seems to work trying to contact you.

  • We dont recieve any mail
  • All forms we will fill in are not responded to
  • Password reset gives a error

please contact me about this, since we cant play GW2

Authentication mail missing

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hello,

My girlfriends account says “waiting for authentication”.
I have tried everything.. nothing seems to work trying to contact you.

  • We dont recieve any mail
  • All forms we will fill in are not responded to
  • Password reset gives a error

please contact me about this, since we cant play GW2

Have you tried contacting Customer Support by sending an email to this address?: support@guildwars2.com
They will respond by sending you an email back to whatever address you use to contact them. This way you can use a different address, if the one you are using for your account is, for some reason, not getting mail from ArenaNet. Good luck. =)