Authenticator Issue

Authenticator Issue

in Account & Technical Support

Posted by: neochaos.2410

neochaos.2410

Hiya I had to wipe my Android device due to it slowing down, in the process it removed the authentication device linked to my Guild Wars account. I can still access my account as this is a trusted computer, but if i would like to reapply it, it wants my old code which i can no long access as the authenticater is gone. The two factor is still enabled on my account I would like to remove it and reapply it if possible please. Thanks

Authenticator Issue

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This page should answer all of your questions:

https://en.support.guildwars2.com/app/answers/detail/a_id/9238/kw/mobile

Good luck. =)

Authenticator Issue

in Account & Technical Support

Posted by: neochaos.2410

neochaos.2410

Thank you, I’ll take a look =-)

Authenticator Issue

in Account & Technical Support

Posted by: neochaos.2410

neochaos.2410

This page should answer all of your questions:

https://en.support.guildwars2.com/app/answers/detail/a_id/9238/kw/mobile

Good luck. =)

Fixed thanks allot, I meant to press Quote and I accidentley clicked report! I clicked back straight away please ignore the report post it was a mistake!
Thanks!

Authenticator Issue

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I am happy to have been of service. =)