Guild Wars 2

I just purchased a bank tab expansion in the hot sails menu in the black lions trading post part. I got the item in the mail and used it. My bank didn’t expand at all. I origenally maxed my bank expansions like half a year ago so I already have 8 bank expansion slots. So right now I should have 9 one bank tab expansion slot thats empty but it still not show up. I even tried rebooting my game and still not there. I also sent a claim ticket on matter. I’m just posting here just incase others run into same issue. thanks.

I expanded my bank slots to 9 without any problems. I am sure CS will get back to you ASAP.

yeah next time ill just use the bank lock icon in the bank storage itself. as that seem to work for me the first couple of times. I hope its soon too because i got way to much goods on My characters.

Yes bank space is a luxury I don’t have atm. What makes it worse is that I’m a hoarder and probably keeping things I should really sell off instead of keeping…

BLACKTHORNTK.5739:

I just purchased a bank tab expansion in the hot sails menu in the black lions trading post part. I got the item in the mail and used it. My bank didn’t expand at all. I origenally maxed my bank expansions like half a year ago so I already have 8 bank expansion slots. So right now I should have 9 one bank tab expansion slot thats empty but it still not show up. I even tried rebooting my game and still not there. I also sent a claim ticket on matter. I’m just posting here just incase others run into same issue. thanks.

Hi and welcome to the forum. I understand your concern, but please do not file a support ticket and immediately post on the forum. It is considered impolite, and on top of that you are putting more stress on the support queue.

This forum is not for individual cases and will NOT get your case handled sooner.
I am very confident arenanet will sent you a response soon. If they do not do so within 72 hours, please post your ticketnumber in the designated sticky.

If you get an answer and find arenanet could have done more to support you, please update the ticket with your concerns. Often it is a matter of not fully understanding your request.

If after several communications back and forth you keep being unhappy with the response off the team and you are loosing faith in a desired concern, you can ask an arenanet official here to review. The official wil then also need to know the 12-digit ticketnumber. Please understand that the official has no other tools then support has and can’t do different things. So if support is saying they don’t have the tools to help you, the official won’t have these tools either.

Thanks for understanding and hope you get help soon.