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Posted by: Ellis.8562

Ellis.8562

This is getting absolutely stupid.

Yesterday, after a day in the mists doing spvp I went up against a hardcore guild team. We won. Abuse was heaped on me. It was totally one sided. What do I care?

Untill I got a message saying I had commited a name violation. The forced me to rename my character lol.

THEN

A day later, as of today, 5 minutes ago I logged on my main I was kicked from the game with ANOTHER banned message, stating another name violation, except I cannot even log into my game to see why, or which character has done this offense.

This is just stupid, i’m banned for 72 hours and I don’t even know why, what do I do?

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Posted by: simplesimon.2084

simplesimon.2084

wait out the 3 days and then log in and change the character’s name. Also if you have any other questionable names you can self report and request a name change which with avoid longer timeouts.

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Posted by: Rajani Isa.6294

Rajani Isa.6294

If you were feeling abused, report it.

And there is no promise that who reported your name(s) was one of the ones you were PvPing against.

As for the suspension – they are nice enough to modify their normal policy of “your warning is the TOS” with names that are not particularly vile and let you back in after flagging the name the first time. Normal minimum suspension is 72 hours, so a for a second name that sounds right.

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Posted by: bluestocking.6148

bluestocking.6148

After the 72 hours is up, you should be able to try logging into your characters and see which one needs renaming. Most of the time, people know their characters’ names are sketchy, but it does occasionally happen that one is flagged by mistake – there was just a guy a few weeks ago that got flagged somehow for the name “Grey”. If you really, truly, cannot tell what needs to be renamed you should open a support ticket and I’m sure they will help you out.

I am destruction itself. I also bake cookies.

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Posted by: Ellis.8562

Ellis.8562

Ok thanks for the response guys
What annoys me though is, if someone somewhere chooses (and I mean goes out of their way to actually decide) that they find one of my characters offensive, even if it’s not, for a second time in less than 48 hours, and Anet ban me, they don’t even consider the background of the case? at all? I should actually request them AHEAD of time to change my characters name against some unknowable criteria that some random person might find offensive? this is political correctness gone mad.

And to actually straight out ban me. I mean, not even a name change, just a blanket ban. I know this is only a game, but it’s a hobby I enjoy and when something is blatantly unfair it stinks, no matter what the reason.

I opened a ticket, any way I can out which character and why got banned?

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Posted by: bluestocking.6148

bluestocking.6148

Could be two different people reporting you. The first time you are just asked to rename. The second time, they did look at the background, saw that it was your second violation, and suspended you in accordance with their policy.

I am destruction itself. I also bake cookies.

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This is getting absolutely stupid.

Yesterday, after a day in the mists doing spvp I went up against a hardcore guild team. We won. Abuse was heaped on me. It was totally one sided. What do I care?

Untill I got a message saying I had commited a name violation. The forced me to rename my character lol.

THEN

A day later, as of today, 5 minutes ago I logged on my main I was kicked from the game with ANOTHER banned message, stating another name violation, except I cannot even log into my game to see why, or which character has done this offense.

This is just stupid, i’m banned for 72 hours and I don’t even know why, what do I do?

Do you seriously think that naming your characters with silly references to sexual body parts, or to embarrassing medical conditions is going to be acceptable. Really??

You chose bad names. You were blocked and required to rename. Less than four days later, you chose several more bad names and were suspended again.

Serve your time and, in the future, choose wisely.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet