Banned for extended unattended play?
ArenaNet Communications Manager
I noticed this morning that my account was banned. When i logged in i got a suspended because of botting/extended unattended play/macro message.
Wrote a ticket which got resolved 9 hours later ! WOW
So everything is rainbows and sunshine now since I can log in again and everything is still there.
Since obviously nobody hacked me to use my account for botting. ( would be hard to miss since I am online all the time) the reason can only be because of Extended unattended play.
What exactly does that mean? How can I avoid getting banned for this reason?
The response i got from the support wasn’t really helpful:Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail.
Subject
Blocked/Suspended Account
[—-001:000136:14213—-]
You need to discuss this personally with Support. Each situation is different. Players cannot advise you; we do not work on individual issues through the forums, but through support tickets. So please contact Support directly for help. Use the “Ask a Question” tab to submit a ticket.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet