Banned for the name "Kit Kat Club"

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Xandror.2356

Xandror.2356

I was a good wow customer for 5 years, never a warning. I play your game for 5 days and I get banned.. not warned.. not reminded of the rules. BANNED for 72 hours for the name “Kit Kat Club”? You take our 60 dollars, then you do your best to prevent us from playing your game. You will not get away with this. You betray your customers and they will not return.

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Lani.1429

Lani.1429

Make a ticket and you’ll be able to change your name.

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Xandror.2356

Xandror.2356

Well now my account is banned indefinately. Why am I even allowed to post? 15 bucks a month sounds pretty good right now versus 60 dollars for 5 days. I am telling everyone and anyone who will listen to me what you are doing to me.

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Lani.1429

Lani.1429

From what i’ve heard they will unban your name once it’s changed. When i asked for a name change once, the ticket response was very fast. My name wasn’t offensive though..

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Xandror.2356

Xandror.2356

My name isn’t offensive per se, it just has a brand name in it, which is forbidden. I wasn’t thinking of the candy bar when I made the name. I was thinking of the Kit Cat Club, which was an 18th century English club where prominent men discussed issues of the day. I just like it because of the alliteration. It was an honest mistake, and now I am most likely never going to play Guild Wars 2 again because of it. I have been playing MMOs since the very beginning and have many fond memories of those days. I was having more fun playing GW2 then I have had playing a game for many years, its a shame it was so short lived. The 5 days were great, but it doesn’t justify the sixty dollars I spent. This is not what I signed up for.

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Xandror.2356

Xandror.2356

Well I just received notice that my account suspension has been lifted which honestly shocked me after all my belly aching about it.

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Since the issue is resolved, the topic is now locked.

Thanks for your contribution.

Banned for the name "Kit Kat Club"

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Well I just received notice that my account suspension has been lifted which honestly shocked me after all my belly aching about it.

You just need to give us a little time, and we’ll go out of our way to be fair!

Glad you’re ok now.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet