Been waiting since 9/1, no reply.

Been waiting since 9/1, no reply.

in Account & Technical Support

Posted by: Inviction.2945

Inviction.2945

I’ve been waiting 11 days now. No replies from support. I feel forgotten and ignored. Can I please get some help now? I’m desperate to get back to my 71, now that all my friends have passed me and hit 80 and are waiting for me to get back. My serial code made a new account instead of it applying to my head start/beta account. I have all the information needed on my ticket, I just need someone to look at it and help me.. Ticket number is 120901-009025.

Been waiting since 9/1, no reply.

in Account & Technical Support

Posted by: FurMaz.1645

FurMaz.1645

There is litterally one guy helping with support that I’ve seen of, this is sad.
I need my dailies done.

Been waiting since 9/1, no reply.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

There is litterally one guy helping with support that I’ve seen of, this is sad.
I need my dailies done.

There are literally dozens of people helping players with various issues. Please don’t post rumors or speculations — it doesn’t help anyone.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Been waiting since 9/1, no reply.

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

I’ve been waiting 11 days now. No replies from support. I feel forgotten and ignored. Can I please get some help now? I’m desperate to get back to my 71, now that all my friends have passed me and hit 80 and are waiting for me to get back. My serial code made a new account instead of it applying to my head start/beta account. I have all the information needed on my ticket, I just need someone to look at it and help me.. Ticket number is 120901-009025.

Please review this post and add your information to that thread.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet