Bradygames guide

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

Hey i just bought the game, with the game guide, and when the option for downloading it showed up i ignored it for a while cuz i did not want the GW2 download to be slowed down by anything. Then i accidently clicked down all my tabs, and now i dont know where i can find it too download it, any ideas?

Bradygames guide

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Posted by: Pinguinus.5682

Pinguinus.5682

Upper right area of the forum, under your username, go to My Account → Download Client

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

Only found the GW2 client there

Bradygames guide

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Posted by: Pinguinus.5682

Pinguinus.5682

Oh sry thought you meant the client, seems i misread. Don’t know about the game guide.

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

Ah, hehe thanks anywas.

Bradygames guide

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Posted by: tiikerikani.5906

tiikerikani.5906

I’d expect the download to be on the bradygames.com website. Have you tried creating an account and logging in there?

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

No, gonna try that, but i cant see how that account wud be linked to this one.

Bradygames guide

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Posted by: tiikerikani.5906

tiikerikani.5906

Hmm. Maybe there’s a link in the email receipt you got from your purchase?

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

Nope checked there too, got nothing first i thought that maybe i didnt buy it, but i have been charged for it so there is definetly something wrong.

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

I did not recieve a receipt at all, but money has been drawn.

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

And i did get the onscreen download, but it got clicked down, so im sure that i bought it.

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

i feel kinda scammed. But i guess Thepiratebay has it.

Bradygames guide

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I did not recieve a receipt at all, but money has been drawn.

You definitely should have received a receipt. Could you please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you (and it would also potentially help other players, if for some reason receipts are not being sent out).

Thank you!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

I sent a ticket 5 days ago, so you can answer that one, or shud i send another?

Bradygames guide

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Posted by: Keith Weisshar.5720

Keith Weisshar.5720

I have already printed the email receipt for the Brady Guide but it only shows the red download guide button but no download URL which was embedded in the email that I deleted after I printed the receipt. The email receipt only contains the order number and date but doesn’t include the original download link and serial code URL.

Bradygames guide

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Posted by: MarQs.1845

MarQs.1845

Still no reply on my mail what are you guys doing? Am i being robbed here or something?