Guild Wars 2

My mail has been broken for over two weeks. A guild mate sent me a large amount of crafting supplies to power level armorsmithing, which I did not receive. Other members of my guild have tried to send me junk items to test my mail repeatedly sense, and I have not received any. I filed a support ticket on September 2nd and never heard back. My mail still does not work.

We would really like the items replaced (how hard can it be to look at the logs to see exactly what was sent), but particularly I need my mail to function as there is no trade in this game.

I realize issues blocking someone from logging in are higher priority, but over two weeks for even a response is absurd.

No it was not (was 8/10 and not the red that you get with full mail). Although it gave me the idea to delete some more messages. I deleted one message and then it refreshed. It instantly loaded to full and flashed red. Cleaning out seems to update it.

GaileGray.9587:

VKToman.4083:

No it was not (was 8/10 and not the red that you get with full mail). Although it gave me the idea to delete some more messages. I deleted one message and then it refreshed. It instantly loaded to full and flashed red. Cleaning out seems to update it.

So are you good now? Regardless, thank you for sharing that info — I am sure it will help other players, too.

Weeks ago, I had this issue with server not delivering mail when I had 9/10. I would not receive anymore.

I had to delete one and it would send me the next queued up message.

< 10 vs <= 10

Oh wow, I’m so glad I found this thread. I will have to try this on my wife’s account.

This same exact Mail issue just started happening to my wife’s account about 3 or 4 days ago. Everyone in the guild sent her a bunch of cooking materials and she didn’t receive any of it, she was pretty bummed about that. She also purchased some Black Lion keys and never got them.

When the servers come back up I will have to try this out.

I’ll report back with my findings.

—FIXED IT—

So apparently there is some sort of cap on the amount of mail you can have in your inbox. I deleted a bunch of her inbox mail to the point that the Pigeons started to drop off mail again. One by one all of the mail that was sent to my wifes account over the last few days started coming through again.

I was having the same issue and my mail was also showing 8/10 which is probably why I didn’t think of deleting mail. Thank you thread! :-)