Cannot submit report
OK i don’t think anyone one except for the admins can help me on this one.. I was gonna just submit a report to the support section as I got charged twice on um credit card for only one purchase of the game
But when i chose the ‘unrecognized / fraud charges’ section and fill in all the info with the * next to it then submit, it ask for ‘’Game Account’ field required; please fill in.’ when this section is no where to be found!!!
HELP PLEASE I AM POOR AND NEED MY MONEY BACK LOL!
You can use the Billing category to submit your ticket. If that category still asks for ‘Game Account’, you can send an email to support@guildwars2.com and they will respond to you at the email address provided. Good luck. =)
ArenaNet Communications Manager
Fill in as much info as you can and use General billing questions for the category. Alternately, you can email, but in either sense, our team will be happy to help you, and will respond as quickly as possible. (We apologize for this!)
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet