CE Account character Xfers
Any mods able to answer this or are you guys still busy with hacked accounts?
ArenaNet Communications Manager
I have my CE box, but don’t want to open it for the serial code. I totally forgot that this would happen because I used that account mainly for closed beta and early access. I bought a digital copy for this, but have played 50+ hours on the CE account and don’t want to start over. I know it is my fault, but can you guys please move my character(s) to my digital copy? It would mean a lot if you guys cared enough to fix my problem.
I have some characters on my digital copy, but are only lvl 4-6. Should I delete them now so transfer is easier?
We cannot transfer characters from one account to another. If you’re playing on a CE Pre-Purchase code, I believe you need to open the box to add the retail key. (Sorry if I’m not understanding the question.)
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I bought my CE from Gamestop, and when I got home, opened the box and tried to apply the serial, it said it was already applies, and I’ve never gotten the grace period over on that account. Are you getting the “Grace Period Over” screen? or are you still able to play?
p.s. my in box code was IDENTICAL to the one I got for open beta’s on my ticket from GS…. still not quite sure how they did that.
I bought my CE from Gamestop, and when I got home, opened the box and tried to apply the serial, it said it was already applies, and I’ve never gotten the grace period over on that account. Are you getting the “Grace Period Over” screen? or are you still able to play?
p.s. my in box code was IDENTICAL to the one I got for open beta’s on my ticket from GS…. still not quite sure how they did that.
I’m gettin “Grace Period Has Ended.” Did you pick up or get delivered? Mine was delivered….
Thank you GaileGray for answering. I have sent you a PM clarifying, hopefully, my issue.
Bump, set, spike!
I bought my CE from Gamestop, and when I got home, opened the box and tried to apply the serial, it said it was already applies, and I’ve never gotten the grace period over on that account. Are you getting the “Grace Period Over” screen? or are you still able to play?
p.s. my in box code was IDENTICAL to the one I got for open beta’s on my ticket from GS…. still not quite sure how they did that.
I’m gettin “Grace Period Has Ended.” Did you pick up or get delivered? Mine was delivered….
Thank you GaileGray for answering. I have sent you a PM clarifying, hopefully, my issue.
I’m getting the same thing this morning. I didn’t even purchase retail I purchased the base digital edition. I didn’t think we needed to add another code?
EDIT: It only came up once when I restarted it went away.