Can i Cancel my account?

Can i Cancel my account?

in Account & Technical Support

Posted by: Axel.7389

Axel.7389

I want to eventually play this game with my fiance and i saw the deal going on for the free upgrade to digital version going on today so I thought I would just buy ahead of time but after i purchased it I realized it was not 12AM pacific time but 12PM…. I know it was my mistake but I wanted to know if I could either some how get the free version still or just cancel it until another offer like this comes around?

(edited by Moderator)

Can i Cancel my account?

in Account & Technical Support

Posted by: Doobious.3497

Doobious.3497

I paid $60 for a game that has so many issues and bugs that goes unanswered, and when it does its complete bullkitten answers.

I cant even play the game cause I cant connect. Technical Support forum is good for nothing.

I want money back.

Can i Cancel my account?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I want to eventually play this game with my fiance and i saw the deal going on for the free upgrade to digital version going on today so I thought I would just buy ahead of time but after i purchased it I realized it was not 12AM pacific time but 12PM…. I know it was my mistake but I wanted to know if I could either some how get the free version still or just cancel it until another offer like this comes around?

There isn’t a free version of Guild Wars 2 available. The upgrade offer did expire, but it wasn’t offering a free copy, just a discount that meant the upgraded version cost the same as the standard edition. I wanted to be clear on that in case you were confused.

Link to refund information.

I paid $60 for a game that has so many issues and bugs that goes unanswered, and when it does its complete bullkitten answers.

I cant even play the game cause I cant connect. Technical Support forum is good for nothing.

I want money back.

Information on refunds can be found on the support site, as mentioned above.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)