Can log into the homepage but not the game.

Can log into the homepage but not the game.

in Account & Technical Support

Posted by: Maverick.3502

Maverick.3502

Someone i know can log into the homepage but when he tries to log into the game it says he does not have a guild wars 2 account. Any idea whats wrong?

Can log into the homepage but not the game.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Maverick.3502:

Someone i know can log into the homepage but when he tries to log into the game it says he does not have a guild wars 2 account. Any idea whats wrong?

I wonder if he properly registered his game. I suggest he contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him with this.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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