Can login to website but not the game!!

Can login to website but not the game!!

in Account & Technical Support

Posted by: VietnamsesNinja.7068

VietnamsesNinja.7068

I started playing again aftera long break, reset my pass and works online but not to login to game

Can login to website but not the game!!

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Just to check, because it’s a common mistake, are you logging in with email and password or your display name (VietnamsesNinja) and password?

The correct login is email and password, just like for the forum.

Can login to website but not the game!!

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Just to check, because it’s a common mistake, are you logging in with email and password or your display name (VietnamsesNinja) and password?

The correct login is email and password, just like for the forum.

This is correct. And of course if you need personal assistance, please click “Support” above and then use “Submit a request” to enter a ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet