Guild Wars 2

First My son was Hacked since Aug31=was Banned
Then the Ban was lifted.=New Issue
Can’t log in because Grace period is over and your Hard copy serial number is already in use.
=Father not happy because he spent 170 dollars on a game and a guide book for him and his son to play and he can’t, Because Nobody from support has gotten back to him since lifting the ban last Sat. We Were Beta players and have supported this game from the beginning but I have to say I am one disappointed parent right now we deserve more respect and there should be a separate list not just for the people who were Hacked but your Loyal first one’s here. I can’t even play right now just knowing that he cannot. and the other kicker is he also cant voice his own opinion on here… Because since his log on, is not accepting our original serial key copy. It won’t let him on the site. Something needs to be done. What can I do to Help him get back on I feel so bad for him. Everyday he comes home from school asking me did they get back to me. Someone Please help me.

oh god Ty the Reference# is 120831-021286 Status Updated Date Created 08/31/2012
Thank you again.