Can't add more bank slots, give me gems back

Can't add more bank slots, give me gems back

in Account & Technical Support

Posted by: LoreChief.8391

LoreChief.8391

This is pretty shoddy craftsmanship here. You guys won’t let me add anymore bank slots to my account (I’ve maxed out), but you let me purchase one regardless? I thought maybe the option to add one was just removed from the interface (used to have a lock beneath the last tab so you could buy another). So I just bought one from the shop UI, it mails it to me, “You already have the maximum number of bank slots”. SOOOOooooo.. why did you let me buy one then? What am I supposed to do with this now?

Please fix, seriously – why would you do this?

Can't add more bank slots, give me gems back

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This is pretty shoddy craftsmanship here. You guys won’t let me add anymore bank slots to my account (I’ve maxed out), but you let me purchase one regardless? I thought maybe the option to add one was just removed from the interface (used to have a lock beneath the last tab so you could buy another). So I just bought one from the shop UI, it mails it to me, “You already have the maximum number of bank slots”. SOOOOooooo.. why did you let me buy one then? What am I supposed to do with this now?

Please fix, seriously – why would you do this?

If you contact Customer Support, they will assist you with this issue. Top of page – Ask a Question. Good luck. =)

Can't add more bank slots, give me gems back

in Account & Technical Support

Posted by: LoreChief.8391

LoreChief.8391

I don’t have an option for asking questions, what are you referring to?

Can't add more bank slots, give me gems back

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Click the Support link, then Ask a Question. =)

Or you can use Services – Support – Ask a Question. Either will work.