Can't buy gems
ArenaNet Communications Manager
We were having issues with this, but I believe it was resolved yesterday.
Can you please let me know if you’re still having trouble with purchasing gems? We’d be happy to investigate if you want to submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them.
The team should be able to help you and we apologize for this inconvenience and thank you for your support of the game!
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Well, I had the same exact problem as have others.
tried this morning, same problem. I am being told that other people have tried every payment method and they were unable.