Guild Wars 2

Hi i recently lost my bank card, therefore i had to order a new one!

Whilst I was purchasing gems i noticed my saved card was now old and wouldn’t work, so i tried to change the details. However all the boxes went red and I was unable to type anything in them at all.

What is it i need to do to update my billing information?

Thanks,
Kai

You can always contact Customer Support with that information. I’m pretty sure they could help you. Top of Page – Support – Submit a Request. Good luck.

Hi, thanks for your reply! I’ve made a ticket but was just hoping maybe someone who has had the same problem might also be able to help!

Still i’ll wait and see what happens!

Kai

Very speed reply, thank you very much, quick and easy fix for me!

Thanks again,
Kai

I would suggest that you simply get them to CLEAR the information and DON’T save the card info at all. If your account is ever hacked, that saved information could lead to some SERIOUS financial issues. Maybe I’m begin a bit paranoid, but I NEVER save CC info when the option is available. Taking a few minutes longer to make an online purchase is not that huge an inconvenience when you consider what is involved in getting CC charges removed and your credit rating restored.