Guild Wars 2

Hi Phoenix Rising – If you’ve already ruled out ports and firewall/security software to be the culprit, I would like you to stop any applications that may automatically startup in the background when you turn on your computer. When you remove these applications from these startup lists, you may want to note them down so you can manually re-add them in the future if you wish. Doing this will help us determine if another program is interfering with your ability to run Guild Wars 2.

Please perform the following:

1. On the Finder menu bar, click Go > Applications > System Preferences.
2. Under the System header open Accounts.
3. Choose your account on the left.
4. Click the Login Items button on the right.
5. Select any items in the list and click the minus button below the list one at a time.

Once these are removed please perform the following:

1. On the Finder menu bar, click Go > Computer.
2. Open your Hard Drive.
3. Open the System folder.
4. Open the Library folder.
5. Open the Startup Items folder.
6. Please remove any applications that are listed here.

Once these items are all removed from both locations please restart your computer and try the game again.

Hope this helps!