Can't login to the game client

Can't login to the game client

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Posted by: Nyku.6820

Nyku.6820

Q:

I am unable to login into my game client. I suspect it has something to do with the recent update. Please fix as soon as possible.

Can't login to the game client

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Posted by: LadyWolf.1853

LadyWolf.1853

A:

Yayy it’s working again for me

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Posted by: Herion.5716

Herion.5716

Same here, Says failed to reach server.

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Posted by: Paddy.2047

Paddy.2047

I am having the same issue.

Error Code: 58:11:5:512

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Posted by: Persival.1348

Persival.1348

Exactly the same problem. Opened a support ticket but I guess it’s a general issue, not just mine.

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Posted by: HuGho.4781

HuGho.4781

Same here. Small update and after it I can not log in. :-(

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Posted by: gbeermang.2895

gbeermang.2895

Same for me.

Build: 19878
Error Code: 58:11:5:512

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Posted by: Nathan.1429

Nathan.1429

Also cannot login.

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Posted by: Olvendred.3027

Olvendred.3027

Same for me.

Build: 19878
Error Code: 58:11:5:512

Same error code for me.

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Posted by: Asura.1083

Asura.1083

Same here. can’t login

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Posted by: HuGho.4781

HuGho.4781

I’m going eat breakfast now. When I back I want game client work good.

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Posted by: goreblin.5192

goreblin.5192

…………………..Same here.

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Posted by: VelvetTabernacle.2705

VelvetTabernacle.2705

having same issue here

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Posted by: Broccoli Surprise.3584

Broccoli Surprise.3584

Same here. Error 58:11:5:512

*Edit: Fixed now! Thanks!

(edited by Broccoli Surprise.3584)

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Posted by: Winterhart.9530

Winterhart.9530

I was about to make this kind of thread lol.

same here, I cant login

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Posted by: CajunRider.6895

CajunRider.6895

im having the same problem and same code 58:11:5:512

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Posted by: Auric.3742

Auric.3742

Same here. Someone should test the update before deployment or even right after.

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Posted by: Eric Schouw.3459

Eric Schouw.3459

Same here too, hope it’ll be fixed soon!

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Posted by: kurumais.6192

kurumais.6192

i’m in the same boat

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Posted by: ashlee.4907

ashlee.4907

same here

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Posted by: vace.8659

vace.8659

Same for me.

Build: 19878
Error Code: 58:11:5:512

Same problem.

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Posted by: HERMAN.9410

HERMAN.9410

I have the same problem.

Can't login to the game client

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Posted by: Hyperionkhv.1978

Hyperionkhv.1978

Same


Message Body length must at least be 15.

Even if one likes games, there’s a limit…

Can't login to the game client

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Posted by: EllenH.9674

EllenH.9674

Same here .. always good to know it isn’t just you

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Posted by: JasonRoll.9175

JasonRoll.9175

Same problem…same code

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Posted by: Carbine.4706

Carbine.4706

Please fix as soon as possible.

I think it goes without saying that, that’s what they are going to do.

And yeah, I’m having this issue as well.

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Posted by: Bobi.3265

Bobi.3265

Same.
Please help.

Can't login to the game client

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Posted by: maelstorm.6074

maelstorm.6074

Same problem here: 58:11:5:512

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Posted by: Kum.7498

Kum.7498

sigh same thing here

cmon, cmon, cmon, fix it …..

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Posted by: EllenH.9674

EllenH.9674

From gw2 twitter
“The team is investigating the login issue and working to resolve it. Thanks for bearing with us. ~RB ^RB”

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Posted by: Flippwn.5203

Flippwn.5203

Well im glad im not the only one. Well that sounds bad. Im sorry for us all :p But u know what i mean

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Posted by: Dakura.3890

Dakura.3890

Must be a rollback/update? Can’t get in either.

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Posted by: Auric.3742

Auric.3742

Maybe they can add a “Failed login achievement” for us all.

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Posted by: DragonFlykm.8621

DragonFlykm.8621

Had a fealing that the login server has issues. They might be fixing something real quick. Oh well, I trying to catch up on my Anime at moment anyway.

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Posted by: nate.7398

nate.7398

whew not just me…also having same problem…plz fix soon

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Posted by: Sparhawk.7310

Sparhawk.7310

hrmmm…… let’s try a new patch on a Friday night, and not test it…….

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Posted by: Leon.5348

Leon.5348

Diddo me tooo

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Posted by: Aapheus.5780

Aapheus.5780

One wonders if ANet has ever considered that the middle of a Friday or Saturday night is probably not the best time to go tinkering with the game.

“Sharpen your blades and protect your vitals — I’m back!”

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Posted by: kactus.3291

kactus.3291

I am also having this problem. As soon as it updated I could no longer log in

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Posted by: Aurora.5293

Aurora.5293

same here, as soon as it updated ..this happened Error Code: 58:11:5:512 and I can’t log in any more

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Posted by: Hechicero.3297

Hechicero.3297

Getting the same mess here. Is it only with some accounts ? I can log in with my second account all day, but the primary one can not. ( shakes head).


UPDATE***

Problem solved

Markus Tyrellium
Guild of Kindred (Guild Leader)
Sorrow’s Furnace

(edited by Hechicero.3297)

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Posted by: Thorar.1625

Thorar.1625

It’s always good to know, that in my misery, i am not alone!

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Posted by: Vermillion.4061

Vermillion.4061

Had it and it’s now fixed.

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Posted by: Tiki.8243

Tiki.8243

Unable to login – says gw2 encountered an error. build 19878 error code 58 11 5 512.

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Posted by: Aapheus.5780

Aapheus.5780

It lets me past the log in screen, but once I choose a character and click play it tells me it can’t access the log in server and that it’s probably my router (as if!).

“Sharpen your blades and protect your vitals — I’m back!”

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Posted by: LadyWolf.1853

LadyWolf.1853

I’m having the same problem as well. Before, it wasn’t letting me log in. Now it’s letting me log in but when I choose my character and press play it’s giving me an error msg.

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Posted by: EllenH.9674

EllenH.9674

yep getting kicked out at the choose a character bit too

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Posted by: Lunar Shinobi.3569

Lunar Shinobi.3569

Just starting working after experiencing the same issues. Try it again!

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Posted by: Qerglepop.3157

Qerglepop.3157

Me as well, though it came up with the message that it couldn’t contact the login server before the patch had finished downloading.
It was working fine last night.

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Posted by: Qerglepop.3157

Qerglepop.3157

it’s working for me too!!