Can't purchase additional character slot

Can't purchase additional character slot

in Account & Technical Support

Posted by: Neurochazm.5370

Neurochazm.5370

I went to the Gem store to purchase an additional character slot. On the upgrade it states “You have already purchased the maximum number of this item”, I find this very puzzling as up to now I have purchased 0 additional character slots.
The only upgrades I have purchased are bank tabs, which have nothing to do with character slots.

I believe in a long, prolonged, derangement of the senses in order to obtain the unknown.

Can't purchase additional character slot

in Account & Technical Support

Posted by: Neurochazm.5370

Neurochazm.5370

Problem solved, I relogged a few times (first 3 had no effect), & it appears I can now purchase a character slot.

I believe in a long, prolonged, derangement of the senses in order to obtain the unknown.

Can't purchase additional character slot

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Problem solved, I relogged a few times (first 3 had no effect), & it appears I can now purchase a character slot.

Awesome. We’ve had some intermittent outages and maybe that’s what you ran into. Thanks for your patience in trying a few times, and, most of all, thank you for your support of our game!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet