Cannot Log in

Cannot Log in

in Account & Technical Support

Posted by: GreenGargoo.3720

GreenGargoo.3720

I can’t log into my GW2 game. Logging into the website is working fine (obviously), but whenever I try to log into the game it says my password is incorrect, even after resetting my password and trying to log in again. Any help?

Cannot Log in

in Account & Technical Support

Posted by: Meijo.7415

Meijo.7415

Contact support. No one in the forums can help you with this kind of issue.

Cannot Log in

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Make sure you are using the email associated with your game account to log in.

Account name = email address
Password = password you have chosen

If you continue to have difficulties logging in, you can contact CS for assistance. Top of Page – Support – Submit a Request. Good luck.

Cannot Log in

in Account & Technical Support

Posted by: Reb.4239

Reb.4239

try unchecking remember password

Cannot Log in

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

Make sure you are using the email associated with your game account to log in.

Account name = email address
Password = password you have chosen

If you continue to have difficulties logging in, you can contact CS for assistance. Top of Page – Support – Submit a Request. Good luck.

If your browser is remembering the name/pass for you, you can usually view by going into it’s settings (Chrome and Firefox do this simply, IE needs another program to do so).