Cannot join with 1 charracter

Cannot join with 1 charracter

in Account & Technical Support

Posted by: Klinec.5269

Klinec.5269

Hello, i have a problem to join into the game with my character Klinec Svk. I used port to mountain maelstorm and since then i see only loading map without icons under a name of the map. If i move with cursor on that charakter in menu i see 0 % map complete but i am 71 lvl… . Other characters work normal. Can you help me?

Cannot join with 1 charracter

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

A couple of things you can do. One is repair the client to fix any corrupted files.
https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

If that doesn’t work you will need to contact support.
Support-top of page, then Submit a Request-top of page.

Cannot join with 1 charracter

in Account & Technical Support

Posted by: penelopehannibal.8947

penelopehannibal.8947

Hi, it’s being looked into as we speak – https://forum-en.gw2archive.eu/forum/support/bugs/Mount-maelstrom-loading-screen-freeze-Merged/first#post4247747

Just guest a different server (Jade Sea worked for me) and you can play again – and your real map completion comes back too.

:)

Blood & Merlot [Wine]

Cannot join with 1 charracter

in Account & Technical Support

Posted by: Klinec.5269

Klinec.5269

Thx, that repair worked

Cannot join with 1 charracter

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Thx, that repair worked

Glad to hear that, and thanks a lot for updating to let us know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet