Cannot log onto my character!

Cannot log onto my character!

in Account & Technical Support

Posted by: Mitch.8407

Mitch.8407

Hey, I was doing a vista in the bandits cave (in Queensdale) and my character disconnected. After it disconnected I was unable to log back onto the character, as it kept freezing on the loading Queensdale page. But i am able to log onto other characters just not this one, please help!

thank you
Mitch

Cannot log onto my character!

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Posted by: Qnopsik El Qox.1269

Qnopsik El Qox.1269

Have you tried logging/moving other character into Queensdale?

Rozalinda El Qox 80lvl Elem
Tiny Siege Turtles member
Blacktide player

Cannot log onto my character!

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Have you tried logging/moving other character into Queensdale?

That is a good question. Could you please try that?

In the meantime, I think you’ll get more help there, so I will move this to Technical Support and make sure you get a note to that effect.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Cannot log onto my character!

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Posted by: Cashcate.6579

Cashcate.6579

I know this is old but i`m having the same problem right now and nothing works.
I was doing megadestroyer and disconnected before getting the chest. Now i`m unable to login with that character. I have another lvl 40 character and i was ale to go to the exact spot where my lvl 80 one was and still not working. Please help me.

EDIT: http://i.imgur.com/U4s43Rr.jpg

(edited by Cashcate.6579)

Cannot log onto my character!

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Posted by: Nagasumi.8426

Nagasumi.8426

Same problem at Mount Maelstrom

Cannot log onto my character!

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Posted by: arts.4975

arts.4975

I have the same problem now. I played in location “Mount Maelstrom”, my client was freezed, and after that i cannot logging in with my character. All another characters working fine.

Cannot log onto my character!

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Posted by: Mer.9328

Mer.9328

I think it’s the one of the megaservers IP that went down or something, cause it happened to me aswell in mount maelstrom, and tried going there with another character and it happened aswell. Asked friend to log in and check, and he got stuck on loading screen aswell.

Cannot log onto my character!

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Posted by: Cashcate.6579

Cashcate.6579

Also tried to delete temp files and still nothing … My lvl 40 character is still working

Cannot log onto my character!

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Posted by: Creativewild.6319

Creativewild.6319

The problem is only one – Release of new content – every time an update is coming this happens to the game. Why? more likely because they are pushing the new files into the live servers and then you see all kind of wired issues, infinite loading times on maps, lag on skills (lag in general), issues logging in … it does not happens to everyone, but there are always people that gets affected.

As an experience release engineer i can assume this is related with mismatch between the new files on the server and the files on our client.

would be great if a Dev can clarify this for us as well.

Heros forged in the heat of battle – Herois Lusitanos – https://www.heroislusitanos.com

Cannot log onto my character!

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Posted by: Cashcate.6579

Cashcate.6579

Cannot log onto my character!

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Posted by: Topciu.3576

Topciu.3576

Hi there, got exactly same problem. I ported to Mount Maelstrom and stucked on loading screen… i moved my other character there and same thing. Only my lvl46 alt left to play As Cashcate.6579 said, -repair doesnt worked for me neither guesting server. Heeelp!

Cannot log onto my character!

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Posted by: Cashcate.6579

Cashcate.6579

It worked for me with Vizunah guesting