Cant buy gems

Cant buy gems

in Account & Technical Support

Posted by: Fatmonkey.2548

Fatmonkey.2548

im trying to buy gems online and everytime i try to buy them it tells me my information is wrong when in fact it is right it does it when i try through paypal. i put in the same info on other games and it works fine.

Cant buy gems

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

im trying to buy gems online and everytime i try to buy them it tells me my information is wrong when in fact it is right it does it when i try through paypal. i put in the same info on other games and it works fine.

You may find this helpful: https://forum-en.gw2archive.eu/forum/support/account/FAQ-Gem-Store-BLTC-Trading-Post/page/40#post2064549

Good luck. =)

Cant buy gems

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

im trying to buy gems online and everytime i try to buy them it tells me my information is wrong when in fact it is right it does it when i try through paypal. i put in the same info on other games and it works fine.

Hey there, just checking: Did this get sorted for you? If not, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet