Guild Wars 2 Forum - Account & Technical Support

Changing E-Mail

Hello! When I purchased Guild Wars 2 I had an old Yahoo Email account. I no longer use that account and since deactivated it. I was wondering if I can change my login to my new email over at Gmail? I’m worried that if I need to respond to an authorization email that it would go to my old deactivated yahoo account.

Any information would be appreciated!

- Saddler

Changing E-Mail

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Saddler.4132:
Hello! When I purchased Guild Wars 2 I had an old Yahoo Email account. I no longer use that account and since deactivated it. I was wondering if I can change my login to my new email over at Gmail? I’m worried that if I need to respond to an authorization email that it would go to my old deactivated yahoo account.

Any information would be appreciated!

- Saddler

You will need to contact Customer Support to change the email associated with your account. Top of page – Support – Ask a Question. They will be happy to assist you. =)

Changing E-Mail

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Please contact Support and the team will help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.

And because this sort of situation can touch on account security, you may wish to check The “How to Submit a Ticket” post so you can provide the needed info to expedite your ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet