Guild Wars 2

Psycho.4582:

I recently tried to change my password (Lots of random access request emails getting sent to me)
When I tried to change it, it would not let me. I entered the correct current password, and a new password that was longer than 8 characters. When I click the change button, the page is just refreshed with the Re-enter password field having a red glow. I am sure I’m entering the same password into both fields.

Hmmm. I’m not sure why that would happen, but know it could be caused by a variety of things, like using disallowed characters, not using a uppercase letter, etc. But normally, you’d get a “help note” to tell you what to adjust.

I’d suggest you try again a couple of times, but given you’ve gotten those authentication emails, I’d then recommend that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.