Character name forced change?

Character name forced change?

in Account & Technical Support

Posted by: Curse You.9514

Curse You.9514

Just now I was booted out of the game with a message about my account being suspended, however, I was able to log back into the game just fine.

Yet, when I tried logging into my main character, who shares the same name as my account name “Curse You”, I was greeted with a prompt to change my character’s name.

This struck me as odd, since I have had this same name since playing Guild Wars 1 back in 2005 and I have never had anyone so much as call my character’s name slightly offensive.

The only notable event just prior to this happening was myself being whispered by about 10 different bots over the span of 30 minutes and myself commenting on this happening in map chat.

I have already submitted a ticket about the issue, but as this is my main character, I would like to be able to get back onto them so I can resume play.

Ticket number: 573372

Aurora Glade
Curse You – Necromancer | Spolin – Warrior | Cristalyn – Mesmer

Character name forced change?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

They ask that you not make a ticket and then make a thread. The people who work in support don’t read the forums, they are at work reading tickets. They also ask you to give them enough time to work on it, up to 3 days, before posting.

Character name forced change?

in Account & Technical Support

Posted by: Curse You.9514

Curse You.9514

They ask that you not make a ticket and then make a thread. The people who work in support don’t read the forums, they are at work reading tickets. They also ask you to give them enough time to work on it, up to 3 days, before posting.

I understand that, however, being basically locked out of a character, a main character at that, is quite annoying and prevents actually playing the game. I’m just going for maximum visibility for what should really be a quick fix.

Aurora Glade
Curse You – Necromancer | Spolin – Warrior | Cristalyn – Mesmer

(edited by Curse You.9514)

Character name forced change?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Well, good luck with it and I can understand bring impatient and wanting results. However support doesn’t read the forums and Gaile Gray who does has expressly asked for people not to make a ticket and then make a thread. She mostly gets involved with tickets over 3 days old and tickets that require special attention after support has worked on them.

Character name forced change?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Some people may see your name as trying to circumvent the filter. It does bring a certain phrase to mind.

I am sure CS will handle your concern in the manner it deserves. Good luck.

Character name forced change?

in Account & Technical Support

Posted by: Seera.5916

Seera.5916

The game doesn’t have a smart bot that scans players names for inappropriateness.
Players had to report you for it.

They then look at your name and figure out if it breaks a rule or not. Since the first word of your name is curse and the last is you, they figured you were bypassing the censor.

So the chances of it being reversed is likely slim.

Character name forced change?

in Account & Technical Support

Posted by: Curse You.9514

Curse You.9514

The game doesn’t have a smart bot that scans players names for inappropriateness.
Players had to report you for it.

They then look at your name and figure out if it breaks a rule or not. Since the first word of your name is curse and the last is you, they figured you were bypassing the censor.

So the chances of it being reversed is likely slim.

That, makes no sense.

I was abruptly kicked out of the game, then unable to get back in. If there was an actual person doing an inquiry, I’d expect to have been sent some form of notification at least after the fact.

Also, audio dialogue and text matching my character’s name exactly can be found multiple times within the game. If my character’s name is unacceptable, then that audio dialogue and text shouldn’t be there.

Aurora Glade
Curse You – Necromancer | Spolin – Warrior | Cristalyn – Mesmer

Character name forced change?

in Account & Technical Support

Posted by: Dieallknow.1387

Dieallknow.1387

no, you been reported for a inappropriate name, although i do not see anything wrong with it thats the way it is. I got susspended and had to change a name in gw1 called Die all Butts so ya

[IIII] Playing from Prison
“Lets take the green keep I need the Vista”
“Quit Laughing I need the Vista”

Character name forced change?

in Account & Technical Support

Posted by: Seera.5916

Seera.5916

The game doesn’t have a smart bot that scans players names for inappropriateness.
Players had to report you for it.

They then look at your name and figure out if it breaks a rule or not. Since the first word of your name is curse and the last is you, they figured you were bypassing the censor.

So the chances of it being reversed is likely slim.

That, makes no sense.

I was abruptly kicked out of the game, then unable to get back in. If there was an actual person doing an inquiry, I’d expect to have been sent some form of notification at least after the fact.

Also, audio dialogue and text matching my character’s name exactly can be found multiple times within the game. If my character’s name is unacceptable, then that audio dialogue and text shouldn’t be there.

They likely have to have the character not being played to put in the name change thing.

Your notice that they did an inquiry was your notice to change your name.

In game in context to specific things, I would imagine. Your name could have any kind of context. Players are not mind readers. Someone could think that you literally want to curse them.

Players reported you. ANet investigated. ANet decided your name was against the naming policy and have told you to change it.

You can’t seriously think that it wouldn’t be possible for someone to insert a particular curse word instead of Curse in your name. Hence why it’s against the rules as bypass the censor. Whether or not you intended that is not the issue. If that was the case, everyone who did intentionally bypass the censor could just claim that it wasn’t their intent to do so.

I can think of a couple of curse words that would fit and are considered derogatory when used towards someone.

Character name forced change?

in Account & Technical Support

Posted by: Curse You.9514

Curse You.9514

The game doesn’t have a smart bot that scans players names for inappropriateness.
Players had to report you for it.

They then look at your name and figure out if it breaks a rule or not. Since the first word of your name is curse and the last is you, they figured you were bypassing the censor.

So the chances of it being reversed is likely slim.

That, makes no sense.

I was abruptly kicked out of the game, then unable to get back in. If there was an actual person doing an inquiry, I’d expect to have been sent some form of notification at least after the fact.

Also, audio dialogue and text matching my character’s name exactly can be found multiple times within the game. If my character’s name is unacceptable, then that audio dialogue and text shouldn’t be there.

They likely have to have the character not being played to put in the name change thing.

Your notice that they did an inquiry was your notice to change your name.

In game in context to specific things, I would imagine. Your name could have any kind of context. Players are not mind readers. Someone could think that you literally want to curse them.

Players reported you. ANet investigated. ANet decided your name was against the naming policy and have told you to change it.

You can’t seriously think that it wouldn’t be possible for someone to insert a particular curse word instead of Curse in your name. Hence why it’s against the rules as bypass the censor. Whether or not you intended that is not the issue. If that was the case, everyone who did intentionally bypass the censor could just claim that it wasn’t their intent to do so.

I can think of a couple of curse words that would fit and are considered derogatory when used towards someone.

If you try hard enough, any combination of words could be “considered derogatory”.

The fact remains that the word “Curse” is used multiple times throughout the game, and the exact phrase “curse you”, is used, at least once, by an enemy NPC (Gaheron Baelfire to be exact) and could also, as you suggest, be “considered derogatory”.

If someone is truly offended by just the idea of “curses”, they probably shouldn’t be playing a game with Necromancers, an entire profession based largely around such a concept as well as resurrecting the dead, another taboo thing.

Aurora Glade
Curse You – Necromancer | Spolin – Warrior | Cristalyn – Mesmer

Character name forced change?

in Account & Technical Support

Posted by: snertvogel.6824

snertvogel.6824

my account just has been blocked because my char was called “pooo in my pants”

Character name forced change?

in Account & Technical Support

Posted by: OliverSmith.7491

OliverSmith.7491

my account just has been blocked because my char was called “pooo in my pants”

I like the fact that people don’t have a problem with running around with swords, axes and hammers trying to kill each other and animals but draw the line at the word “poo” that’s just a step too far.

Character name forced change?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Any inquiries about an account suspension and/or a block due to a character, account, or guild name (or guild tag) should be directed to Customer Support via a ticket. The forums is not a venue for review or appeal in these cases.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet