Character name suspension

Character name suspension

in Account & Technical Support

Posted by: Saidin.1042

Saidin.1042

First off, understand that I’m trying to be as respectful as possible while typing. I recently (last night) got suspended for having the name “Gladiator Poopsniff”. I now understand that while I thought it was mildly funny, it was against the TOS. I put in a ticket and it’s been almost a day and still no response. I just don’t believe a 72 hour suspension is 100% warranted for a first time offense. Especially when the name is honestly not that offensive, when I’ve seen and scolded people for having racist/sexist names. I’ll take the hint and change the name to something that won’t get me in trouble or reduce the playing experience for others.

Character name suspension

in Account & Technical Support

Posted by: Saidin.1042

Saidin.1042

Hey just an update. Even though ArenaNet is probably a little overwhelmed in support requests, the GMs responded to me pretty quickly and gave me the benefit of the doubt. Thanks again.

Character name suspension

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hey just an update. Even though ArenaNet is probably a little overwhelmed in support requests, the GMs responded to me pretty quickly and gave me the benefit of the doubt. Thanks again.

Thanks for updating the thread. It’s good to know it was resolved quickly for you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet