Character recover

Character recover

in Account & Technical Support

Posted by: Onox.7425

Onox.7425

welll today I accidently deleted my character .
this was my first character delete so I didnt know what i`m doin first he asked me to write my character name so i typed it and then boom my character and all my money and all the time i spent on this character deleted . i whould like to know if there is any way to " roll-back " or to recover this character

Character recover

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

How do you accidentally delete a character? You have to click on the delete button, then it gives a warning about you losing everything and type in their full name to confirm the delete. It’s their fail safe system. They don’t do roll backs for your mistake.

I’m a Moose, a ginger moose even.

Character recover

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

How do you accidentally delete a character? You have to click on the delete button, then it gives a warning about you losing everything and type in their full name to confirm the delete. It’s their fail safe system. They don’t do roll backs for your mistake.

While somewhat harshly stated, the above is true. There are many safeguards against accidental character deletion. We do not use the Account Restoration Tool to reverse player errors. It is used exclusively for hacked/stolen accounts.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet