Guild Wars 2

Hello

I purchased chop-it-all logging axe nearly a year ago. I put it on bank and then deleted the character afterwards. Now I see that I have option to make it account bound but I cannot move it from bank to my inventory.

How can I make that item usable for all of my characters?

You are probably going to have to discuss this with support at https://help.guildwars2.com/anonymous_requests/new

I suspect they won’t be able to do anything about making a soulbound item account bound. If you bought the gems with real money then they might refund the gems so you can use those gems to buy a new tool when it becomes available.

If you bought the item with gems purchased with gold, you might be out of luck. Those gems appear to be tracked differently and from other threads I’ve read, they can’t give you gems that are bought with real money to replace gems gems bought using gold.

If you unequip it and put it in your inventory, you can still visit the Black Lion Weaponsmith and have it exchanged for an account bound version.

Berelious.3290:

If you unequip it and put it in your inventory, you can still visit the Black Lion Weaponsmith and have it exchanged for an account bound version.

He can’t un-equip it from a deleted character. In the past, items soul-bound to deleted characters have been lost, as there is a warning message shown before deletion.

Good luck with CS.

I send a ticket to customer service and they asked me to destroy it, so that they can help me.

Waiting for response now, I hope they can restore my item.

Naxterra.8371:

I send a ticket to customer service and they asked me to destroy it, so that they can help me.

Waiting for response now, I hope they can restore my item.

I’m sure they will send you a new one once they verify that you destroyed the old one.

Naxterra.8371:

I send a ticket to customer service and they asked me to destroy it, so that they can help me.

Waiting for response now, I hope they can restore my item.

If they asked you to destroy it, that’s a good sign. Otherwise they would have simply told you there was nothing they can do.