'Cinderfang' breaking name policy?

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: zero.5316

zero.5316

I am just really confused, Iv had my rangers name as Zero Cinderfang since day 1 but since the start of this year whenever I try to name a pet after me for pvp it keeps saying it is “not appropriate” or just now when I tried to make an alternative timeline version of my ranger and came to the conclusion that ‘Cinderfang’ is not appropriate. How is Cinderfang offensive I dont understand, can someone explain how? I dont want an offensive name and get banned >.>

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Sometimes the game naming censor picks up letter combinations. For example, someone wanted to give her Norn the last name of Owlsdottir but this was disallowed by the games naming censor because it has the letters LSD in it (Ow lsd ottir). Cinderfang itself seems be perfectly alright, it’s probably just tripping a new version of the censor since you named your ranger.

Any name that is offensive enough to be reported by a payer does not get someone banned. The first offense is a forced renaming. If a person persists in choosing offensive names then they will get a 3 day suspension and a forced renaming.

Support does not go out looking for names, they go by names reported as offensive. And even then they have to agree its offensive. So I doubt you have anything to worry about.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Darth Llama.9217

Darth Llama.9217

The name filter on this game is simply infuriating. I can’t name my character ‘Darth Llama’ because the word ‘llama’ is not allowed.

They seriously filter the dumbest stuff. I have seen some incredibly offensive character names running around the world, but I can’t use Llama and you can’t use ‘Cinderfang.’

If you have it as your character name, chances are the name was blacklisted after you already had it.

There are 10 types of people in this world. Those that understand Binary, and those who don’t.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It could be the letter combination d – e – r – f, which alludes to some behavior that is against chatting about in the ToS.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

I’d submit a ticket to protest, but I’m not sure how far that will get you.

Some of the bans are quite questionable, but Support has the final word (no pun intended) about name issues.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Seera.5916

Seera.5916

I’d submit a ticket to protest, but I’m not sure how far that will get you.

Some of the bans are quite questionable, but Support has the final word (no pun intended) about name issues.

And can probably give you the best answer to your question. We can only speculate.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

I’d submit a ticket to protest, but I’m not sure how far that will get you.

Some of the bans are quite questionable, but Support has the final word (no pun intended) about name issues.

And can probably give you the best answer to your question. We can only speculate.

They will tell someone if a name is acceptable or not but not discuss the reasons why it’s not acceptable. Since he has not yet been reported or suspended but is only worrying about the possibility I doubt he needs to contact support, not for a name like Cinderfang.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Hey there, Cinderfang. What my friend Mr. (or is it Ms?) Llama said is absolutely and regrettably true: We have a few oddities with the Name and Word Filter that cause problems with perfectly acceptable names. It’s a goal of mine to polish that filter to an incredible level of filter-y sparkliness, but at this time, I’m not able to find out why some words are blocked.

I mean, clearly, having three or four letters in sequence within a benign word should not prevent the legitimate word from being used! But if I type the name for the Factions character — assassin — it works fine. If I type a verb similar to the word “analyze” — inserted here: kitten — it comes out filtered. (The word is “asess” but add the double “s” in the first instance.)

We know that both the in-game filter and the forum filter are less than perfect, and we ask for your understanding if some words are unnecessarily filtered. We hope this will be something we can address in the future.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: bluestocking.6148

bluestocking.6148

I mean, clearly, having three or four letters in sequence within a benign word should not prevent the legitimate word from being used! But if I type the name for the Factions character — assassin — it works fine. If I type a verb similar to the word “analyze” — inserted here: kitten — it comes out filtered. (The word is “asess” but add the double “s” in the first instance.)

I wish I could remember what game it was now, but it had a real problem with words like “assassin”. Which led to many a person being “buttbuttinated.” So … could be worse.

I am destruction itself. I also bake cookies.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: zero.5316

zero.5316

Ohh okay, this makes sense ( well excluding the silly name filter). At least i’m not breaking some kind ToS XD Thanks for the replies everyone

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: tolunart.2095

tolunart.2095

Great, now I have an urge to make a toon named “TheButtbuttinator”

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Great, now I have an urge to make a toon named “TheButtbuttinator”

The game would probably permit the name to be made, but the “body parts” element of the name would probably make it not last all that long before having to be changed.


OP, I really like the name Cinderfang, it’s quite disappointing that it cannot be used. Would you consider alternate forms of it?

Breaking the words apart, replacing one of the letters with a version of the letter with an accent mark would also work. I do not think it would be construed as circumventing the filter.

Cinderfång (hold alt then press 0229 and release alt)
Cinderfâng (hold alt then press 0226 and release alt)
etc.

Or if it is the “e” part in the word mentioned by Inculpatus cedo that is causing the problem:
Cindêrfang (alt+0234, or alt+136)

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

(edited by StinVec.3621)

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: tolunart.2095

tolunart.2095

LOL yeah, not going to tempt fate, it just sounded hilarious, in a ten-year-old-kid-sense-of-humor kind of way.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Darth Llama.9217

Darth Llama.9217

Hey there, Cinderfang. What my friend Mr. (or is it Ms?) Llama said is absolutely and regrettably true: We have a few oddities with the Name and Word Filter that cause problems with perfectly acceptable names. It’s a goal of mine to polish that filter to an incredible level of filter-y sparkliness, but at this time, I’m not able to find out why some words are blocked.

It’s Mister.

Thanks for your reply, is there any chance that we can get “Llama” removed from the filter? It’s hardly an offensive term.

If we could, I would be most appreciative. Thanks for your consideration.

There are 10 types of people in this world. Those that understand Binary, and those who don’t.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: khani.4786

khani.4786

Hey there, Cinderfang. What my friend Mr. (or is it Ms?) Llama said is absolutely and regrettably true: We have a few oddities with the Name and Word Filter that cause problems with perfectly acceptable names. It’s a goal of mine to polish that filter to an incredible level of filter-y sparkliness, but at this time, I’m not able to find out why some words are blocked.

It’s Mister.

Thanks for your reply, is there any chance that we can get “Llama” removed from the filter? It’s hardly an offensive term.

If we could, I would be most appreciative. Thanks for your consideration.

Not to mention we now have a Llama finisher in game…

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Hey there, Cinderfang. What my friend Mr. (or is it Ms?) Llama said is absolutely and regrettably true: We have a few oddities with the Name and Word Filter that cause problems with perfectly acceptable names. It’s a goal of mine to polish that filter to an incredible level of filter-y sparkliness, but at this time, I’m not able to find out why some words are blocked.

It’s Mister.

Thanks for your reply, is there any chance that we can get “Llama” removed from the filter? It’s hardly an offensive term.

If we could, I would be most appreciative. Thanks for your consideration.

Not to mention we now have a Llama finisher in game…

It needs to be renamed Kitten finisher then.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: tolunart.2095

tolunart.2095

It needs to be renamed Kitten finisher then.

But what will they call the (currently in development) Kitten Finisher?

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Darth Llama.9217

Darth Llama.9217

Hey there, Cinderfang. What my friend Mr. (or is it Ms?) Llama said is absolutely and regrettably true: We have a few oddities with the Name and Word Filter that cause problems with perfectly acceptable names. It’s a goal of mine to polish that filter to an incredible level of filter-y sparkliness, but at this time, I’m not able to find out why some words are blocked.

It’s Mister.

Thanks for your reply, is there any chance that we can get “Llama” removed from the filter? It’s hardly an offensive term.

If we could, I would be most appreciative. Thanks for your consideration.

Not to mention we now have a Llama finisher in game…

It needs to be renamed Kitten finisher then.

10/10

Well played sir.

There are 10 types of people in this world. Those that understand Binary, and those who don’t.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

It needs to be renamed Kitten finisher then.

But what will they call the (currently in development) Kitten Finisher?

Idk. At this point I am so shocked and offended by all the words I think of whenever I see the word kitten, I report even the people with the mini kitten. (OMG. That word just made me blush)

(Thinks kitten again, blushes)

Lol. J/k

(edited by Astral Projections.7320)

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: tolunart.2095

tolunart.2095

Well kitten that kitten, I’m going to kitten any time I kitten well want to kitten.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Well kitten that kitten, I’m going to kitten any time I kitten well want to kitten.

Attachments:

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Muusic.2967

Muusic.2967

It could be the letter combination d – e – r – f, which alludes to some behavior that is against chatting about in the ToS.

If this were the case “wonderful” would also be not allowed.

Be who you are and say what you feel for those who mind dont matter and those who matter dont mind
~Dr. Seuss

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Seriously, guys, we do know there are issues and these “edge cases” (meanly rare, not odd ) come up. Once I can get my teeth into the filter I hope to be able to fix a lot of things, but I will need a few things to get into alignment before I can do that, and I have a few projects that, honestly, have a higher priority.

It’s something we want to do and will do and in the meantime, I appreciate the good humor and patience of those like Mr. Llama and zero. Hope to be able to get this fixed and you back on your chosen names in the near future!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Darth Llama.9217

Darth Llama.9217

Fair enough, thanks Gaile.

I understand there are other more pressing issues and appreciate you taking it under consideration.

There are 10 types of people in this world. Those that understand Binary, and those who don’t.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Svarty.8019

Svarty.8019

The swearing filter makes some interesting cases.

Take for example This item, which when linked in chat comes up with [——-]. That’s right, they censor the name of one of their own items. Bizarre!

Nobody at Anet loves WvW like Grouch loved PvP. That’s what we need, a WvW Grouch, but taller.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Snoring Sleepwalker.9073

Snoring Sleepwalker.9073

Great, now I have an urge to make a toon named “TheButtbuttinator”

It would probably get changed to Kittenkitteninator

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

They will tell someone if a name is acceptable or not but not discuss the reasons why it’s not acceptable. Since he has not yet been reported or suspended but is only worrying about the possibility I doubt he needs to contact support, not for a name like Cinderfang.

My bad….I misread the OP and thought he had been forced to change it.

Reading is fundamental…..

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: tolunart.2095

tolunart.2095

The swearing filter makes some interesting cases.

Take for example This item, which when linked in chat comes up with [——-]. That’s right, they censor the name of one of their own items. Bizarre!

I think it turned out to be a naughty word in Spanish or Portuguese or something.

'Cinderfang' breaking name policy?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

The swearing filter makes some interesting cases.

Take for example This item, which when linked in chat comes up with [——-]. That’s right, they censor the name of one of their own items. Bizarre!

I think it turned out to be a naughty word in Spanish or Portuguese or something.

Spanish. http://www.oxforddictionaries.com/translate/spanish-english/polla
It’s a word that translates to kitten on the forum. ^^

I guess they didn’t run it thru a translator first. Sort of like the car, Nova, that didn’t sell well in Spanish counties as it translates to, It won’t move.

(edited by Astral Projections.7320)