Could you help with name filtering

Could you help with name filtering

in Account & Technical Support

Posted by: Brian.1025

Brian.1025

I am currently wanting to making a new name for my character, but it seems the filter system is preventing me from doing so.
I’m guessing it’s the sequence of words that is being filtered out.
For example.
The name Sage, Mage, King are taken, as they are obviously not offensive.
However the names S A G E, M A G E, K I N G are not allowed as they are “inappropriate”.
Is there a support team member that can help assist me so I may use one of these names for my new character?
Thank you.

Could you help with name filtering

in Account & Technical Support

Posted by: Reality.2475

Reality.2475

I’m guessing it’s to prevent confusion due to the spaces or a general restriction against a pattern of spaces in attempt to keep players from avoiding the name filters by putting spaces between letters.

Could you help with name filtering

in Account & Technical Support

Posted by: Brian.1025

Brian.1025

Well, I saw that someone had the same problem, and a support member allowed that certain name to be made (overrided the filter)

Could you help with name filtering

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I’m guessing it’s to prevent confusion due to the spaces or a general restriction against a pattern of spaces in attempt to keep players from avoiding the name filters by putting spaces between letters.

You know, I work on the filter frequently, and I don’t know that this is the case, but it makes a lot of sense to me. I know we have to filter things like “G M” because people will abuse it in an impersonation attempt. There may be a restriction on spacing. I will try to find out about that, but because I need to ask a couple of key people about it, it’ll need to wait at least until next week.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Could you help with name filtering

in Account & Technical Support

Posted by: Brian.1025

Brian.1025

I’m guessing it’s to prevent confusion due to the spaces or a general restriction against a pattern of spaces in attempt to keep players from avoiding the name filters by putting spaces between letters.

You know, I work on the filter frequently, and I don’t know that this is the case, but it makes a lot of sense to me. I know we have to filter things like “G M” because people will abuse it in an impersonation attempt. There may be a restriction on spacing. I will try to find out about that, but because I need to ask a couple of key people about it, it’ll need to wait at least until next week.

Darn…so it’s not a easy process for you to just allow the name “K I N G” to be made?

:/