Deleted Ascended (my son)

Deleted Ascended (my son)

in Account & Technical Support

Posted by: Wranglerist.5489

Wranglerist.5489

Sooo yea. I was playing GW2 until I had to go get something for my girlfriend. My son went on my toon, grabbed my Ascended Trinket (Majister’s Field Journal), dragged it out and clicked “Yes”. I know HOW CRAZY IT MAY SOUND, but it has happened. At first I was all depressed cause I had to start over. But after thinking twice, I wrote a ticket and I guess it shouldnt be too hard to see in the log that my toon dropped the ascended?? It has also happened few hours ago … I want to know what the peeps think here before I rejoice myseld =D

#ELEtism

Deleted Ascended (my son)

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It isn’t policy to replace items subject to the ‘evil little brother/sister/son/daughter/mother/father/girlfriend/boyfriend’ malady, but…good luck. You never know.

(edited by Moderator)

Deleted Ascended (my son)

in Account & Technical Support

Posted by: Wranglerist.5489

Wranglerist.5489

Yea, that’s what I was also thinking, but I mean, the kid is only 3 and a half, there is no “evil” in him… yet I would honestly be really mad if they could not replace the item, even if it’s in their policies. I mean, you can freely delete an ascended trinket, but you have to type “Box o’ Fun” in order to delete one.. I mean, who cares about the kitten Box anyways?

#ELEtism

Deleted Ascended (my son)

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

While they might make an exception in your case, in general the rule is if “you” deleted it then it’s gone. They can’t tell the difference from you deleting something for whatever reason and another person doing so. Support has only so much time, personnel and resources. This means they have rules about what they will and won’t do.

You made a ticket so all you can do at this time is wait for an answer.

Deleted Ascended (my son)

in Account & Technical Support

Posted by: Wranglerist.5489

Wranglerist.5489

While they might make an exception in your case, in general the rule is if “you” deleted it then it’s gone. They can’t tell the difference from you deleting something for whatever reason and another person doing so. Support has only so much time, personnel and resources. This means they have rules about what they will and won’t do.

You made a ticket so all you can do at this time is wait for an answer.

I am honestly speechless. I just don’t know what to say, lol. Why the little trinkets when the armor windows are much bigger and brighter >_>. I am waiting, if they have to discuss it I’ll just have to wait a bit longer, I guess hehe X)

#ELEtism

Deleted Ascended (my son)

in Account & Technical Support

Posted by: CC Danicia.1394

CC Danicia.1394

Community Coordinator

As the Accounts sub-forum is set up for folks to ask questions and report issues to our Suppor Team, we like to keep them on-topic. We do know that many of our players like to assist players looking for help, and we do appreciate it.

With this in mind, this has gone off-topic regarding the original posters concerns & request. As always, please submit a ticket, as all Support for in-game issues will be resolved via the Support system.